business and HR tools
business and HR tools

business and HR tools

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customer satisfaction

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Customer satisfaction represents the primary purpose of the market-oriented organization, whose efforts tend to develop an ongoing, stable and lasting relationship with customers, through the search for the satisfaction of their needs, wishes and wishes. At the basis of customer satisfaction, there is, therefore, the creation of value for customers, that...

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Swot analysis

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The SWOT analysis (also known as the SWOT matrix) is a strategic planning tool used to evaluate the strengths (Strengths), weaknesses (Weaknesses), opportunities (Opportunities) and threats (Threats) of a project or in an enterprise or any other situation in which an organization or an individual must make a decision to achieve a goal

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investigations on Organizational Well-being

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Research on organizational well-being allows to identify those elements useful for planning and implementing actions for organizational improvement in a perspective of growth and development, enhancing human resources with positive effects on the organization's performance

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Business Model Canvas

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Business Model Canvas is a lean strategic and startup model for developing new or documenting existing business models. It is a visual chart with elements that describe the value proposition, infrastructure, customers and finances of the company or product. Help businesses align their businesses by illustrating potential tradeoffs.

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Deming cycle (PDCA)

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The Deming cycle (or PDCA cycle, acronym from the English Plan – Do – Check – Act, in Italian "Plan - Do - Verify - Act") is a four-step iterative management method used for control and improvement continuous processes and products. It is also known as the Shewhart cycle, (or PDSA cycle, an acronym from the English Plan-Do-Study-Act, in Italian "Plan - Do...

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