CONDIZIONI GENERALI

1. INTRODUZIONE

All the terms and these conditions (subsequently referred to as "General Conditions") govern the sale of services on rsdatamining.eu. The services on rsdatamining.eu are provided by rsdatamining S.P.Z.OO., PIN: PL 5242812603 All contracts concluded between rsdatamining.eu and the customer will be governed by these General Conditions.

2 - OBJECT OF THE CONTRACT

The contract concerns the supply to the customer of the services as indicated in the request forms and with the characteristics specified in the relative descriptions. Each contract entered into with the customer includes the following documents: General terms and conditions, Request form, Description of the service and information on data processing.

3 - PERFECTION OF THE CONTRACT

By submitting an order, the Customer accepts the general terms and conditions, the specific conditions contained within the description of the requested service and gives consent to data processing. The contract between rsdatamining and the customer ends with the sending of the order confirmation e-mail and with the receipt of the payment. When bank transfer is used as a payment instrument, the order is considered completed at the time of crediting the sum paid for the request for the service.

3.1 Cancellation of orders

Although the order has been completed, rsdatamining reserves the right to cancel the same at any time upon notice to the customer. The order will be canceled when execution is impossible, due to force majeure, or if the customer does not meet the legal requirements for requesting the service.

4 - DELIVERY OF SERVICES

Once the order has been confirmed and payment has been received, the service will be processed and processed as soon as possible. For services for which delivery is expected within 60 minutes, orders must be sent from Monday to Friday from 9:00 to 17:30, outside these hours, these will be processed on the next working day. The services for which delivery is expected within 4 hours must be sent from Monday to Friday before 16:00.

4.1 Urgent services

At the times indicated above some services can be purchased in "urgent formula". If the urgency is not respected, the customer will be reimbursed for the supplement paid.

4.2 Delivery times

Although in 90% of cases the times indicated in the description pages of each service are respected, it is specified that they have a purely indicative value. No responsibility can be attributed to rsdatamining S.P.Z.OO if these terms are not respected, in particular in all cases in which the delay was caused by events or third parties not directly controllable or manageable by rsdatamining S.P.Z.OO

4.3 Supplementary documentation

For certain types of activities, it may be necessary to request additional documentation from the customer for the purpose of carrying out the assignment. No responsibility can be attributed to rsdatamining S.P.Z.OO for delays or impossibility to perform the service due to the customer's inertia or delay.

5 - REGISTRATION

To request a service it is necessary to register by creating an account and having accepted the Terms, General Conditions and given consent to data processing. The account is created using a valid email address and a password. It is recommended to use complex passwords consisting of alphanumeric and special characters together with uppercase and lowercase letters. By default the system does not allow you to create weak passwords. The customer is directly responsible for his access credentials for which strictly personal use is envisaged and the absolute prohibition of transfer to third parties. In the event of theft or loss of access credentials, the customer must promptly inform the customer service of rsdatamining so that appropriate measures are taken for the security of the data stored in the account. Account creation is necessary only for the first order, for all subsequent orders the customer can log in using the credentials entered during registration.

5.1 Registration via social login

To facilitate access to the services, the customer can access them using his social account: google or facebook. Regarding the so-called social login, it is recommended to read the information on data processing, an integral part of these General Conditions.

5.2 User panel

After registration, the customer can access the user panel to view the status of orders and manage their credentials such as: billing address, history of all orders, etc.

5.3 Account removal and data cancellation

To remove your account simply send an email to rsdatamining@gmail.com, generally within 48 working hours all data is removed except for those for which the law provides for mandatory retention. The customer will then receive a confirmation email when the account is removed. The registered user has the right of access to their data, the right of portability, the right of rectification and any other right in line with the provisions of the GDPR EU 2016/679 and the national legislation on data processing.

6 - PURCHASE OF SERVICES

Only the services present on the rsdatamining.eu website at the time of placing the order, as described in the relevant information sheets, can be purchased. The correct receipt of the order is confirmed by means of an e-mail notification, sent to the e-mail address used by the Customer to create the account. The message reports the summary of the order. The customer undertakes to verify its correctness and to promptly communicate any errors. All prices on the site are to be understood as VAT included and can be changed at any time, without notice. In the event that an incorrect and / or clearly negligible price is published, for any reason, the order will be canceled, even in the case of initial validation.

7 - PAYMENT METHODS

In order to guarantee greater flexibility, we offer our customers various payment systems.

7.1 PayPal

By selecting Paypal as a payment instrument, the customer will be automatically directed to the Paypal page and therefore no data will pass through rsdatamining.eu Paypal is one of the most popular systems for online payments. Through the Paypal platform the Customer can make the payment using a Paypal account, a prepaid card, a debit card or a credit card belonging to the Visa, MasterCard circuits etc.

7.3 Skrill

It is possible to select a credit card as a payment instrument and pay for your order by credit card, rechargeable card, Poste Pay etc .. In this case, the payment is made directly on the cashier page.

7.4 Advance bank transfer

In case of payment by advance bank transfer, the processing of the file will begin at the time of accreditation, which must take place within 5 working days from the date of acceptance of the order, after which, the order will be deemed automatically canceled. The reason for the bank transfer must include the order ID that is released in the order confirmation email. The bank details on which to make the transfer are shown in the order confirmation email.

8 - DELIVERY METHODS

The services purchased on rsdatamining are delivered in digital format. If the requested service includes a paper document, this will be sent by courier or by post, the shipping costs will be specified at the time of the conclusion of the order and are charged to the customer. Generally when the order is completed, the customer receives a notification e-mail indicating that the order has been completed. The e-mail also indicates the link for downloading the file directly from your user panel. The document in pdf format is also attached to the e-mail that notifies the completed order. The same will be available for 15 days in the customer area, after this period, for security reasons, the file is deleted.

9 - RIGHT OF WITHDRAWAL

In compliance with the provisions of the Consumer Code, the Customer who plays the role of consumer and, therefore, the natural person who acts for purposes unrelated to professional, and / or entrepreneurial activity, pursuant to art. 52 has the right to withdraw from the purchase contract, no later than 14 days from the conclusion of the contract. The same can be done by sending to the address Rs Datamining S.P.Z.OO.ul. Grójecka 208 02-390 Warszaw or certified email to rsdatamining@gmail.com

9.1 Exclusion of withdrawal

The withdrawal, pursuant to art. 59 of the consumer code, cannot be validly exercised if the service was performed within the 14-day period.

9.2 Refunds

In case of withdrawal, if Rs Datamining S.P.Z.OO. has started the service must be held harmless for all costs incurred. No refund will also be made if the results of the searches, relating to the service requested, are negative. Also no refund will be made if the negative results of the searches were caused by incorrect or incomplete data provided by the customer.

9.3 Withdrawal from the supplier

Rs Datamining S.P.Z.OO. can withdraw freely and without any constraint from the contract concluded with the customer, upon adequate notice of 15 days to be communicated by certified email or registered letter. However, the same can withdraw at any time with immediate effect if the customer engages in illegal behavior towards the company or due to force majeure.

10 - OBLIGATIONS AND RESPONSIBILITIES

Rs Datamining S.P.Z.OO. assumes no responsibility, except for willful misconduct or gross negligence, for any delays, errors or other damages suffered by the customer or by third parties during the execution of the contract.

10.1 Customer obligations

For any non-compliant, unauthorized or illegitimate use of the requested services, the customer will be considered sole and exclusive responsible, who undertakes to indemnify and hold harmless Rs Datamining SPZOO. From any type of liability and / or request for damages brought to third parties. The data cannot be disclosed or transferred.

10.2 Disclosure of third party data

12 - JURISDICTION AND APPLICABLE LAW

The sales contract between the customer and Rs Datamining S.P.Z.OO. is regulated by Polish law. If the customer is a consumer, for the resolution of any disputes arising from the conclusion of the contract, the territorial jurisdiction belongs to the forum of his municipality of residence; .

13 - CONDITIONS

The conditions contained in this document may be modified by Rs Datamining S.P.Z.OO. without notice and will be valid from the date of publication on the Internetrsdatamining.eu website.

14 - FINAL INFORMATION

For any further information the customer can contact rsdatamining at the following numbers:

email: rsdatamining@gmail.com

Phone: +48538 201488

Address: Rs Datamining S.P.Z.OO. ul. Grójecka 208 02-390 Warszaw

Read also the privacy policy and data processing an integral part of these general conditions.

Regarding the data of third parties communicated to Rs Datamining SPZOO. During the request for services and / or subsequently, the customer declares to know the EU and national legislation on data processing and to be the Data Controller, in that: he obtained consent from the third party, has a legitimate interest in it and / or there is another condition provided by the legislator that legitimizes the ownership of the treatment. Rs Datamining S.P.Z.OO. towards the customer and the data supplied by the same, he acts as a mere external manager for data processing as provided by EU and national legislation on data processing.

10.3 Asset investigations

The services in the debtor tracing category and all those that provide for an investigated activity are provided to Rs Datamining S.P.Z.OO. by third party companies, authorized pursuant to art. 134 T.U.L.P.S .. All the information reported in the related reports are the result of surveys, researches, and interviews carried out according to the canons provided for by art. 5 of the decree 1 December 2010 n. 269 ​​and subsequent amendments. The customer indemnifies Rs Datamining S.P.Z.OO. and third party companies from any liability for errors and / or inaccuracies in the required reports. It should be remembered that the data transmitted must be processed exclusively for the value in court of rights and / or protection of company assets, since their dissemination is not allowed. The third party companies, although authorized to process sensitive data with an authorization provision from the Guarantor for the protection of personal data, ensure compliance with the code of ethics and good conduct set out in Annex A.6 issued by the same authority as the provision of Guarantor No. 60 of 6/11/2008 published in the Official Journal on 11/24/2008 No. 275 and subsequent amendments. The data contained in the reports are not a source of evidence.

11 - TERMINATION

Failure to comply with the obligations set out in these general conditions involves the termination of the contract and the cancellation of all pending orders. Specifically, the contract will be immediately terminated if the customer violates the obligations set out in points 10.2 and 10.3. The contract will also be terminated with immediate effect, if the information entered during the registration or request for services is false or the services requested are used for illegal purposes and / or in any case prohibited by current legislation.

Follow us on Facebook